Payment

Why did my payment fail?

If you pay by credit card, your payment could (in rare cases) be denied at the checkout by our security system against possible credit card fraud.

It's a good idea to call your credit card company or bank ahead of time to let them know about the purchase so that it doesn't get declined.

Under such circumstance, here are 3 solutions:

  1. 1. Switch to your other credit/debit card.
    2. If you have a PayPal account, try to pay by PayPal.
    3. If you do not have a PayPal account, please select PayPal at the checkout page & click the Complete order button. You will be directed to a page with access to both PayPal and Debit/Credit card payment (for the later option, you don't have to register for PayPal). Now you can complete your order with your credit card.

As following steps:

Step 1. Select PayPal (even if you don't have a PayPal account)

 

Step 2. Click on "Pay with Debit or Credit Card".

 

Step 3. Fill in your credit card info and complete your order.